If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you! 

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

To learn more about our company, please visit our website; 

https://www.trulieve.com

Requisition ID:  18598 

Remote Work Available: Yes 

Overview

The Manager, HR Information Technology is a working people manager responsible for providing leadership, hands-on technical contribution, and delivery oversight for systems supporting Payroll, Human Resources, and Workforce Management. This role manages a team of technical analysts responsible for system configuration, development, integration, and support, while also ensuring the quality, accuracy, and consistency of all technical work delivered internally and by external vendors.

This position serves as a key governance and coordination point between IT, Payroll, HR, Workforce Management, and third-party vendors, ensuring reliable, compliant, and well-documented system solutions.

Key Responsibilities

People Management & Leadership

• Directly manage, coach, and develop SuccessFactors Technical Analysts and Senior SuccessFactors Technical Analysts.
• Conduct one-on-one meetings, provide ongoing feedback, and complete formal performance evaluations.
• Support hiring, onboarding, workload planning, and career development for team members.
• Foster a collaborative, accountable, and quality-focused team culture.

Hands-On Technical Leadership

• Actively participate in the configuration, development, and support of Payroll, HR, and Workforce Management systems.
• Serve as an escalation point for complex system and payroll processing issues.
• Review and provide guidance on advanced configurations, enhancements, and production support activities.
• Partner with senior technical resources on complex investigations, solution design, and system improvements.

Design, Development & Documentation Oversight

• Review, validate, and ensure the accuracy and completeness of design, development, and deployment documentation produced by the team.
• Establish documentation standards and ensure consistency across all Payroll, HR, and Workforce Management systems.
• Ensure system designs and technical solutions align with business requirements, architectural standards, and compliance needs.

Vendor Coordination & Quality Assurance

• Coordinate configuration, development, and documentation activities performed by vendors on behalf of Trulieve.
• Review and validate vendor-delivered solutions to ensure quality, accuracy, and alignment with organizational standards.
• Ensure appropriate knowledge transfer and documentation are provided for vendor-delivered work.
• Hold vendors accountable to agreed-upon scope, timelines, and quality expectations.

Estimation, Planning & Delivery

• Provide effort estimates and timelines for configuration, development, enhancements, and support work performed by the team.
• Partner with stakeholders to prioritize work requests and balance operational support with project initiatives in coordination with the HRIS Delivery Manager.
• Support planning for system enhancements, regulatory changes, releases, and payroll cycles.
• Track delivery commitments and identify risks or capacity constraints.

Governance, Compliance & Operational Excellence

• Support payroll audits, compliance reviews, and control assessments.
• Monitor system stability, issue trends, and recurring defects to drive continuous improvement.
• Ensure proper system controls, documentation, and audit readiness.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• Demonstrated experience managing technical teams supporting HR, Payroll, or Workforce Management systems.
• Hands-on experience with enterprise HR and payroll platforms such as SAP SuccessFactors, SAP Employee Central Payroll, or comparable systems.
• Proven ability to review technical designs, documentation, and code/configuration for accuracy and quality.
• Experience coordinating and overseeing vendor-delivered system work.
• Strong understanding of system development lifecycles, change management, and technical documentation standards.
• Excellent organizational, communication, and stakeholder management skills.
• Ability to provide reliable effort estimates and manage competing priorities.
• Relevant SAP or HR technology certifications are preferred.

Salary will be commensurate with experience.   A comprehensive benefits package including paid time off is offered with this position. 

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.