QA Lead - HRIS

If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you! 

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

To learn more about our company, please visit our website; 

https://www.trulieve.com

Requisition ID:  19925 

Remote Work Available: Yes 

QA Lead - HRIS

Position Summary
The QA Lead - HRIS is responsible for leading quality assurance efforts across HRIS initiatives, with a primary focus on SuccessFactors and related HR systems, integrations, and processes. This role provides day-to-day QA leadership while remaining hands-on in planning, test design, execution oversight, defect management, release support, and stakeholder communication. The QA Lead - HRIS ensures testing is aligned to business requirements, delivery timelines, compliance expectations, and operational readiness, while helping build a consistent, scalable, and high-quality QA practice across the HRIS domain.

Essential Duties and Responsibilities

• Lead day-to-day QA activities for HRIS projects, enhancements, defects, and releases, ensuring work is prioritized and executed in alignment with business needs and delivery commitments.
• Develop and maintain QA strategies, test approaches, test plans, and test cases for HRIS functionality, integrations, and downstream impacts.
• Review requirements, user stories, acceptance criteria, and technical changes to identify risks, clarify gaps, and ensure test coverage includes positive, negative, edge, regression, and end-to-end scenarios.
• Oversee and contribute to manual testing execution for HRIS modules, integrations, and business workflows, ensuring high-risk and complex areas receive appropriate focus.
• Ensure defects are identified, documented, prioritized, linked appropriately, and retested through resolution, with clear evidence and reproducible steps captured in Azure DevOps.
• Monitor ticket and testing status to ensure work items accurately reflect real-time progress, blockers, execution results, and readiness for completion.
• Partner closely with business analysts, developers, HRIS stakeholders, project managers, and delivery leads to resolve issues, validate fixes, and support successful releases.
• Support CAB and release readiness activities by providing QA status, risk assessments, sign-off recommendations, and clear communication of open issues or dependencies.
• Drive consistency in QA processes, workflows, naming conventions, documentation standards, and Definition of Done across the HRIS QA team.
• Track and communicate testing progress, quality risks, defect trends, and execution outcomes to stakeholders, including leadership, in a concise and actionable manner.
• Mentor and guide HRIS QA team members by assigning work, reviewing quality of output, reinforcing expectations, and supporting development of testing skills and domain knowledge.
• Identify opportunities for process improvement, test optimization, and increased efficiency across planning, execution, reporting, and collaboration.
• Collaborate with automation resources to identify repeatable HRIS scenarios suitable for automation and help shape longer-term automation coverage for the domain.
• Support onboarding and knowledge transfer for new QA resources by documenting processes, tools, environments, business context, and ways of working.
• Ensure test evidence, execution results, and QA artifacts are maintained in the appropriate systems and repositories to support traceability, auditability, and team continuity.

Additional Duties

• Work closely with HRIS functional and technical teams to understand configuration changes, data flows, integrations, and business process impacts.
• Partner with business users and SMEs during planning, execution, and UAT to ensure testing aligns with real-world HR operations and expected outcomes.
• Participate actively in Agile ceremonies, planning sessions, backlog refinement, standups, retrospectives, and release discussions as the QA voice for HRIS.
• Raise blockers, timeline concerns, scope risks, and dependency issues early, with clear recommendations and next steps.
• Help maintain and evolve HRIS QA documentation, onboarding materials, team guidance, and operational references.

Supervisory Responsibilities

• Lead and coordinate the work of HRIS QA analysts and testers across assigned initiatives and support work.
• Provide day-to-day direction on priorities, test scope, execution approach, and defect follow-up.
• Review team output for completeness, clarity, and adherence to QA standards and expectations.
• Support coaching, training, feedback, and ongoing development of team members.
• Promote a collaborative, accountable, and quality-focused team environment.

Knowledge, Skills, and Abilities

• Strong knowledge of QA methodologies, test design techniques, defect management, and release readiness practices.
• Experience testing HRIS platforms and business processes, preferably within SuccessFactors and related HR/payroll/integration ecosystems.
• Ability to translate business and functional requirements into thorough, risk-based test coverage.
• Strong working knowledge of manual testing across functional, integration, regression, system, and end-to-end scenarios.
• Experience using Azure DevOps or similar tools for work tracking, test case management, execution tracking, and defect lifecycle management.
• Ability to lead testing efforts across cross-functional teams, balancing strategic oversight with hands-on execution.
• Strong analytical, troubleshooting, and root cause analysis skills.
• Excellent written and verbal communication skills, including the ability to communicate status, risks, and recommendations clearly to both technical and business stakeholders.
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and dependencies in a fast-paced environment.
• Experience supporting UAT coordination, test evidence management, and audit-friendly documentation practices.
• Familiarity with HRIS integrations, data validation, batch processing, and interface testing is strongly preferred.
• Exposure to test automation concepts and tools such as Tosca, Playwright, or equivalent is a plus.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Business, or a related field, or equivalent practical experience.
• 5+ years of experience in Quality Assurance, with meaningful experience in enterprise applications or HRIS-related testing.
• 2+ years of experience leading QA efforts, coordinating team execution, or serving as a domain QA lead.
• Hands-on experience with HR systems testing, including configuration-driven changes, workflow validation, data validation, and integrations.
• Experience working in Agile delivery environments with cross-functional product, engineering, and business teams.
• Preferred experience in SuccessFactors, HRIS, Payroll, Benefits, or other people operations technology domains.

What Success Looks Like
Success in this role means HRIS changes are tested thoroughly and efficiently, risks are surfaced early, releases are supported with confidence, and stakeholders have clear visibility into quality status and readiness. The QA Lead - HRIS is expected to strengthen team consistency, improve testing discipline, support business continuity, and raise the overall quality and reliability of HRIS delivery.

Salary will be commensurate with experience.   A comprehensive benefits package including paid time off is offered with this position. 

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.